Our Privacy Policy

Effective Date: 1st April, 2025
Last Updated: 1st April, 2025

[Your Company Name] ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our software, services, and website (www.yourdomain.com) (collectively, the "Services").

This policy is designed to comply with global data protection laws, including the General Data Protection Regulation (GDPR), Nigeria Data Protection Commission (NDPC), California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other applicable regulations.

1. Information We Collect

a) Personal Information

Identifiable information you voluntarily provide:

• Name
• Email address
• Company details
• Billing information
• Login credentials
• IP address (if associated with an identifiable individual)

b) Automatically Collected Information

Collected via cookies, web beacons, and analytics tools:

• Browser and device type
• Operating system
• Usage data (clickstream, session duration)
• Location (approximate)

c) Sensitive Data

We do not intentionally collect sensitive personal data. If you provide it voluntarily, you consent to our processing under applicable laws.

2. Legal Basis for Processing (GDPR)

• Consent: For newsletters, marketing, and optional data collection.
• Contractual necessity: To deliver services you requested.
• Legal obligation: For compliance with legal obligations.
• Legitimate interests: For improving our services, fraud prevention, and analytics.

3. How We Use Your Information

• To provide, maintain, and improve our services
• To process transactions and fulfill orders
• To personalize your experience
• To send service communications
• To send marketing (with consent)
• To analyze usage and improve functionality
• To comply with legal obligations

4. How We Share Your Information

We do not sell or rent your data. We may share it with:

• Service providers (e.g., hosting, payment, analytics)
• Business partners (with consent)
• Authorities (if legally required)
• Buyers or investors (in case of acquisition or merger)

5. Your Rights

Under GDPR:

• Access your data
• Correct inaccuracies
• Delete your data
• Restrict or object to processing
• Data portability
• Withdraw consent
• File a complaint

Under CCPA/CPRA:

• Know what data is collected
• Request deletion
• Correct inaccurate data
• Opt out of data sale/sharing
• Limit use of sensitive information
• Non-discrimination rights

To exercise your rights, contact us at info@billace.com.ng to let us know how you feel about the use of your information.

6. Do Not Sell or Share My Personal Information

We do not sell your personal data. If we engage in tracking or targeted advertising, you can opt-out using:

• Cookie banner on first visit
• "Do Not Sell/Share My Info" page
• Global Privacy Control (GPC) browser signals

7. Data Transfers

If your data is transferred outside your jurisdiction (e.g., EU to US), we use mechanisms like Standard Contractual Clauses or frameworks like the EU-U.S. Data Privacy Framework to safeguard it.

8. Data Retention

We retain data only as long as necessary for the purpose it was collected, unless legally required to retain it longer.

9. Data Security

We use encryption, firewalls, and access controls to protect your data. However, no system is 100% secure.

10. Children's Privacy

We do not knowingly collect data from children under 13 (or 16 where applicable). Contact us if you believe a child has provided us personal data.

11. Third-Party Services

Our services may link to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

12. Changes to This Policy

We may update this Privacy Policy. Significant changes will be communicated via email or a notice on our website. Please check back regularly.

13. Contact Us

If you have questions or wish to exercise your data rights, please contact:

Data Protection Officer:
BILLACE NIGERIA LIMITED
Email: info@billace.com.ng